Canon Medical Systems recently replaced another manufacturer’s CT scanner at Kettering General Hospital NHS Foundation Trust with a state-of-the-art Aquilion Prime SP 160 CT system. In addition, the company supplied a software upgrade for a first-generation Aquilion PRIME CT scanner, installed in 2012. The upgrade brings the original scanner into line with the functionality of the newly-delivered system. The new scanner is equipped with the latest technology, including three phase Variable Helical Parameters (vHP), and offers fast patient throughput, together with robust cardiac scanning and new diagnostic capabilities.

In fulfilling the contract, Canon undertook a complete turnkey solution, to expand the hospital’s CT area and also to refurbish the CT examination and control rooms. The new scanner came with Canon’s tried and tested software packages, SURECardio, and SURESubtraction Head and Neck, Lung and Ortho.  It was also delivered with the company’s latest bariatric couch with Tech Assist Lateral slide technology to ensure safety and comfort. In addition, a Vitrea Enterprise system upgrade was provided, offering advanced visualisation solutions for Aquilion CT scanners.

Zoe Saunders, CT/MRI Superintendent Radiographer says; “Canon worked with the Trust to ensure we were able to maintain our high throughput of patients during the installation of the new scanner and upgrade of the existing scanner. This included a provision of a Canon CT mobile system during the building works and system installation.”

Georgina Waddington, CT/MRI Superintendent Radiographer comments; “We now no longer have to wait for the new scanner to be available for paediatric or complex patients – both scanners provide excellent image quality at low dose.” Georgina adds; The Canon Medical Systems’ Applications team was very supportive in optimising our protocols for both the mobile and our new CT system.”  

Photo Caption: Shown left to right, Hayley Tartaglia, Superintendent Radiographer, Tony Squirrell and Anna Servillion from the Radiography team, with Colin Pellow, Account Manager, Canon Medical Systems and CT/MRI Superintendent Radiographers Zoe Saunders and Georgina Waddington, and Radiographers, Pavan Kumar and Joyleen Sankar

 

Four Aquilion Prime SP CT systems selected to deliver improved outcomes to patients.

InHealth, the UK’s largest specialist provider of diagnostic and healthcare solutions to the NHS and independent sector, has selected Canon Medical Systems UK to replace and expand its range of CT scanners. Four Aquilion Prime SP CT Systems have been ordered to support InHealth’s high-quality service provision to over 2 million patients per year, and underpin the clinical and operational needs of its radiographers and reporting radiologists.

The new orders are the latest in a decade long CT partnership between the two companies. The four new CT scanners will all operate within InHealth’s mobile fleet as part of its aim to meet the growing needs of general and specialist CT imaging as a frontline healthcare treatment planning and review tool.

“This deal represents a significant investment in renewing and increasing our portfolio of scanners to allow us to continue to meet the growing demand from the healthcare sector, and help deliver better outcomes for our patients. We are excited to be working with Canon Medical Systems and continue to strengthen and expand our presence in the field of diagnostics,” states Geoff Searle, Managing Director – Integrated Services at InHealth.

Alistair Howseman, Sales Director at Canon Medical Systems UK states, “Our strong and long partnership with InHealth is testimony to Canon Medical Systems’ record of providing imaging equipment that is not only best in class for clinical and operational needs, but also to it giving a sound financial return on investment. We are delighted to receive the new order and look forward to providing a smooth installation of the equipment as well as training and meeting ongoing service needs.”

The Aquilion Prime SP CT powers productivity within imaging departments by speeding up and simplifying complex or routine procedures and automating patient positioning. It has been designed to help save time and increase patient throughput, as well as deliver exceptionally low radiation doses and assure clinical confidence in the resulting scans.                 

Photo caption: The four new Canon Medical Systems Aquilion Prime SP CT Systems will operate within InHealth’s mobile fleet to meet the growing needs of general and specialist CT imaging.

Role:

We have 2 exciting new vacancies for L1 UL Field Service Engineer (South East) & L2 CT Field Service Engineer (South West)

 

THE POSITION:

The Field Service Engineer will provide onsite and telephone support to Canon Medical Systems Ltd customers in order to meet customer expectations in line with the ISO Quality Management System.

 

REPORTS TO:

Regional Team Leader

 

RESPONSIBILITIES:

  • Able to work reasonably independently on a day-to-day basis.
  • Handle normal problems that occur with the product trained for.
  • Handle periodical maintenance and planning and keep records up-to-date.
  • Support, maintain, repair and install individual products at your own responsibility and report back when required.
  • Maintain and update all your Field Service manuals and bulletins and ensure they are available for use at all times.
  • Maintain your Car Stock quantities and keep track of usage, replenishment and Down Machine orders.
  • Ensure you call on expert support when necessary.
  • Keep in regular contact with Service Support Centre at least 2 times per day.
  • Accept responsibility for your customer’s internal contacts by maintaining the appropriate communication.
  • Ensure the expectations of customers and business partners are fulfilled with regard to quality of service.
  • Provide onsite operator training according to the operator guide and hand-over products paying particular attention to safety and machine care.
  • Ensure that problem accounts and problem machines are followed up, and escalated as necessary.
  • Promote the sale of Service Agreements at all chargeable accounts.
  • Take responsibility of Call Requests that do not clear off your Despatch Screen and seek help if you cannot clear them down.
  • Constantly improve administration, communication, and technical skills and take responsibility for up-dating your own knowledge.
  • Ensure that you are familiar with the mandatory health and safety elements of your job, and that you comply with these procedures fully.
  • Ensure that the escalation process is followed, where issues cannot be resolved within the prescribed timescales.

 

EXPERIENCE / QUALIFICATIONS REQUIRED:

  1. ONC/HNC level engineering qualification or equivalent experience.
  2. Good general standard of education, with excellent written and spoken English.
  3. Valid EU Passport
  4. Valid EU Driving Licence

To apply, please send your CV to HR.UK@eu.medical.canon

 

 

Canon Medical Systems continues to focus on the provision of education opportunities by taking to the road again in 2018 and bringing a series of educational events across the UK.

We were delighted to offer the following educational opportunities:

  • Canon Aquilion Large Bore User Group
  • Canon Ultimax-i User Group: Advanced Practice & Beyond
  • Six Canon Ultrasound educational events covering a multitude of topics

At our Aquilion Large Bore User Group, presentations were delivered in Birmingham, by Canon Aquilion Large Bore Users covering a variety of topics relating to their experiences using the system and current practice. The presentations included experiences on system commissioning, looking at the 1st UK Dose survey from radiotherapy planning CT scanners, changing reconstruction algorithms without impacting on treatment planning doses and improving the image quality in head and neck imaging.

Our ultrasound events were available to all ultrasound enthusiasts and hosted in Stirling, London, York, Belfast, Cardiff and Manchester. The programme for each educational event was unique and covered the very latest ultrasound innovations and clinical topics in either radiology or womens health.

The Canon Ultimax-i User Group held in Manchester, welcomed a variety of esteemed speakers from all fields in Radiology, focusing on the Ultimax-i. A diversity of topics were presented, ranging from Interventional to Oncology, and Medical Physics to Advanced Practice.

Mark Hitchman, Managing Director at Canon Medical Systems says, “Customer service is key to Canon’s philosophy and as part of our support for our users and potential users we are pleased to offer educational events that enhance their knowledge and skills. In the past we have enjoyed an excellent response to our educational road shows and this year we have extended the number of venues we visit.” Mark Hitchman continues, “The study days are free to our existing and potential customers and together with the clinical programme, this is part of our Applications for Life policy.”

Feedback received from the events ranged from:

“Very informative and great speakers. Would love to attend more courses by Canon”

“Useful tips & tricks to utilise the system to its full potential”

“It’s been brilliant to meet other users and discuss different topics”

“A very useful study day to attend – thank you”

“Very well organised day. Excellent speakers. thank you”.

To view all of our educational opportunities, please visit the events and courses page on our website. We hope to welcome you at our future events.

Caption: Attendees of the Canon Ultimax-i User Group: Advanced Practice & Beyond.