Account Manager CT-XR-MR-HIT, West Midlands

This is a fantastic opportunity to join a high performing team, promoting and selling Canon Medical Systems range of CT/MR/XR/HIT equipment in the West Midlands region.

Territory Management
1. Create territory management plan to achieve agreed order intake target within the designated territory. Identify current and future prospects and deploy resources efficiently.
2. Ensure that CRM records are maintained for all accounts, installed base of CT/MRI & XR systems, contacts and opportunities in the territory.
3. Plan diary appointments to ensure that the highest number of customer contacts are maintained across all accounts in the territory. The expectation for a typical working week is that a minimum of three days of customer facing activities are planned with multiple customer meetings scheduled in each location visited.
4. Proactively organise regular territory review meetings with Regional Sales Manager.
5. Assist in other territories when needed as directed by the Regional Sales Manager.

Opportunity Management
1. Maintain an ongoing rolling forecast for the AM territory. Communicate progress against this forecast on a weekly basis to the Regional Sales Manager.
2. Demonstrate leadership across all work streams in the sales process (relationship building, presentations, site visits, demonstrations, system configurations, buildings projects, negotiation and closing).
3. Monitor, analyse and communicate information to colleagues about all aspects of each opportunity to maximise competitive advantage.
4. Apply sales tools and agreed working practices deployed by sales management team under the CMSUK Quality system to maximize the success rate (sales process and checklists, DMU tool, handling objections closing tool etc.).
5. Ensure that all commitments made to customers during the sales process are communicated to colleagues via the PCF and order placement process so that high customer satisfaction can be achieved when equipment is delivered.

Relationship Management
1. Manage account relationships and customer satisfaction within the territory, working collaboratively with the local service team and modality specialists to achieve this. Participate in appropriate escalation via the complaints system where appropriate.
2. Ensure that appropriate communication is maintained with project managers, modality specialists and clinical applications colleagues during the sales process and the project delivery phases.
3. Engage with Commercial Solutions team where business development opportunities arise.

Marketing & Brand Management
1. Participate in the marketing activities and any opportunities to promote the CMSUK brand in the AM territory in conjunction with Regional Sales Manager and the Marketing team
2. Actively participate in PR stories / photographs in collaboration with the Marketing team.
3. Participate in a rota of attendance at exhibitions and meetings in and outside the UK, as and when necessary.
4. Arrange customer appointments and maximise impact at the main radiology events annually (UKIO, ECR, and RSNA).
Personal Development
5. Maintain product and industry knowledge at a level defined by BE management to enable the AM to compete successfully in the UK marketplace. This includes participation in events organised by BE management to maintain knowledge at an appropriate level.
6. Any other specialist responsibilities as agreed with the Sales Management Team.
7. Take responsibility for personal development in conjunction using the knowledge and skills framework and personal review feedback.

Experience/Qualifications required:
1. Minimum of an undergraduate level of education, (or equivalent), with excellent written and spoken English.
2. Ideally sales professional in the healthcare sector or a clinical background with appetite for a commercial role.
3. Demonstrably competent in the use of Word, Excel, PowerPoint and email systems, with understanding and experience of using CRM tool.
4. Holds proof of right to work in the UK and a valid driving licence.