Canon Medical Systems continues to focus on the provision of education opportunities by taking to the road again in 2018 and bringing a series of educational events across the UK.

We were delighted to offer the following educational opportunities:

  • Canon Aquilion Large Bore User Group
  • Canon Ultimax-i User Group: Advanced Practice & Beyond
  • Six Canon Ultrasound educational events covering a multitude of topics

At our Aquilion Large Bore User Group, presentations were delivered in Birmingham, by Canon Aquilion Large Bore Users covering a variety of topics relating to their experiences using the system and current practice. The presentations included experiences on system commissioning, looking at the 1st UK Dose survey from radiotherapy planning CT scanners, changing reconstruction algorithms without impacting on treatment planning doses and improving the image quality in head and neck imaging.

Our ultrasound events were available to all ultrasound enthusiasts and hosted in Stirling, London, York, Belfast, Cardiff and Manchester. The programme for each educational event was unique and covered the very latest ultrasound innovations and clinical topics in either radiology or womens health.

The Canon Ultimax-i User Group held in Manchester, welcomed a variety of esteemed speakers from all fields in Radiology, focusing on the Ultimax-i. A diversity of topics were presented, ranging from Interventional to Oncology, and Medical Physics to Advanced Practice.

Mark Hitchman, Managing Director at Canon Medical Systems says, “Customer service is key to Canon’s philosophy and as part of our support for our users and potential users we are pleased to offer educational events that enhance their knowledge and skills. In the past we have enjoyed an excellent response to our educational road shows and this year we have extended the number of venues we visit.” Mark Hitchman continues, “The study days are free to our existing and potential customers and together with the clinical programme, this is part of our Applications for Life policy.”

Feedback received from the events ranged from:

“Very informative and great speakers. Would love to attend more courses by Canon”

“Useful tips & tricks to utilise the system to its full potential”

“It’s been brilliant to meet other users and discuss different topics”

“A very useful study day to attend – thank you”

“Very well organised day. Excellent speakers. thank you”.

To view all of our educational opportunities, please visit the events and courses page on our website. We hope to welcome you at our future events.

Caption: Attendees of the Canon Ultimax-i User Group: Advanced Practice & Beyond.

Spire Gatwick Park Hospital recently acquired Canon Medical Systems X-ray equipment. The Ultimax-i digital X-ray system offers versatility and flexibility, and is able to cover a wide range of clinical imaging and interventional needs, from contrast studies of the GI tract to angiography. Its X-ray tube with liquid metal bearings as standard reduces wear on the system and also reduces noise, which lowers the environmental stress for the patient.

Di Hunter, X-ray Lead Radiographer says, “Spire Gatwick Hospital has recently refurbished the X-ray screening room with a Canon Ultimax-i. The versatility of the C-arm configuration facilitates a wider variety of procedures to be performed in this room, allowing us to relocate some work previously performed in theatre. The radiologists have been impressed by the superb image clarity and ease-of-use, as well as the reduction in patient dose. The room has had significant refurbishment and the new Ultimax-i certainly enriches this, providing an enhanced patient experience.”

Canon Medical Systems’ Ultimax-i comes with a 43 x 43 cm flat panel detector and includes an integrated C-arm that eliminates the need for the patient to be moved from the table.  Capable of performing multi-purpose exams, including conventional X-ray, fluoroscopy and angiography, its innovative design enables AP and PA examinations and provides a multi-directional interactive C-arm system, which ensures an ideal solution for all patients. The new imaging technology ‘Super Noise Reduction Filter’ (SNRF) has been adopted to improve visualisation in fluoroscopy, which is of critical importance in many exams, and the system  also comes with a comprehensive dose reduction programme, which ensures maximum results at the lowest possible dose.

The Ultimax-i offers a laser projector for the under-table tube, which improves accuracy when the X-ray tube is positioned on top, bottom, or on either side laterally. In addition, the ergonomic design of the long, wide handgrips improve patient confidence and comfort in any position.

Photo Caption:  Di Hunter, Lead Radiographer; Ritch Ahorro, Radiographer, Laura Mclennan, Acting Imaging Manager, Dr. Sona Biswas, Consultant Radiologist and Jamile Siddiqui, Account Manager from Canon Medical Systems

People, products & customer service highly rated in recent UK customer satisfaction survey underpinning the company’s vision to become the best customer partner in this sector. 

Canon Medical Systems UK has received excellent feedback recently from its customers via a satisfaction poll of over 200 radiographers, sonographers, clinicians and healthcare business managers. 98% of customers rated products from “good to excellent”, with 99% giving a satisfaction thumbs up to the people and engineers at Canon Medical Systems.

When asked about value for money of the range of medical imaging equipment, 9 out of 10 customers surveyed were satisfied or very satisfied. This signals a company that is in tune with budget pressures in NHS and UK macro healthcare environments.

“Quick, efficient and responsive” was the key qualitative feedback from the survey with respondents rating Canon Medical Systems on its customer service and people. Other comments included, “easy to contact”, “problems rare but when they occur they are sorted out quickly” and “courteous and knowledgeable – the camaraderie within the team is obvious.”

Mark Hitchman, Managing Director of Canon Medical Systems UK commented, “This latest customer satisfaction survey reveals an increase in positive satisfaction rates over 3 years for our overall customer service with an ‘excellent’ rating up by 11% since 2015. This is great news and testimony to our team of product, service and sales people that have steered the company smoothly through our transition from Toshiba Medical Systems to Canon Medical Systems over the last few years. It really shows that ‘new name, same people, service and technology’ hasn’t just been a strapline.”

He continues, “Our customer satisfaction surveys are a proactive way of keeping close relationships with our customers and keeping a check on our performance as we focus on being the best customer partner in the medical imaging sector. The purchase of medical equipment is just the start of a relationship with Canon Medical Systems and our installation teams, application specialists, engineers and call centre staff ensure that customer needs are met at all times to the highest standard.”

Other key results include:

  • 96% of customers rated customer service from good to excellent
  • 96% of customers were satisfied to very satisfied with installation support
  • 93% of customers were satisfied to very satisfied with the call centre
  • 92% of customers were satisfied to very satisfied with applications specialists
  • 100% of customers rated MR & XR customer service from good to excellent

 

Canon Medical Systems UK provides innovative CT, MRI, Ultrasound, X-ray and Interventional Imaging equipment to meet the challenges of modern medical imaging by improving clinical confidence, streamlining workflow and powering productivity.

Research participants were incentivised to take part in the 2018 survey by a Canon Medical Systems charity donation to Little Hearts Matter, a UK charity offering help to anyone affected by the diagnosis of single ventricle heart condition; the Stroke Association, a UK charity working to change the world for people affected by stroke; and a leading national Cancer research charity. A total amount of £2,430 was donated to the nominated charities.

Versatility & innovation of Aplio i-series to be showcased alongside explanation of how clinical confidence and patient outcomes can be enhanced

 A demonstration of Canon Medical Systems’ latest ultrasound technology will be delivered to delegates attending the 50th annual scientific meeting of the British Medical Ultrasound Society (BMUS), held in Manchester, 4-6th December 2018.

The Aplio i-series, Canon Medical Systems’ most innovative ultrasound system, will be showcased on stand 7 in the exhibition hall together with hands-on clinical sessions in a private demonstration suite. In addition, seven BMUS workshops will provide practical training to clinicians and sonographers as part of the conference programme: MSK Fundamentals; Advanced MSK; Carotid; Elastography; Perfecting Liver & Doppler Techniques; Bowel; and Interventional.

The Aplio i-series ultrasound system from Canon Medical Systems, formerly known as Toshiba Medical Systems, is designed to power productivity for all clinical disciplines, from Obstetric and Gynae exams, to MSK, and Vascular investigations. The Aplio i-series is compact for excellent manoeuvrability and boasts ultra-wideband transducers that cover the same bandwidth as two conventional probes, providing superior sensitivity and image quality.

The Aplio-i series also features Superb Micro-vascular Imaging (SMI) to expand the range of visible low-velocity microvascular flow seen in diagnostic ultrasound and delivers colour flow visualisation giving greater clinical confidence when evaluating lesions, cysts and tumours. Advanced applications include a wide range of navigation tools to ensure accuracy during or when planning interventional procedures such as biopsies or virtual endoscopies, plus measurement tools for Elastography. Furthermore, the Aplio i-series can be operated from a wireless tablet, beneficial during sterile interventional procedures, or during MSK and vascular exams when it is difficult to reach the panel and scan the patient without losing sight of the monitor. This second console can be invaluable in teaching situations.

Stuart Mills, Ultrasound Director at Canon Medical Systems UK states, “It is the first BMUS annual scientific meeting that Canon Medical Systems has attended since our transition from Toshiba Medical Systems in early 2018. We’re the same great people and look forward to showcasing our unique applications that will help provide confidence and improve clinical outcomes into the future of modern healthcare.”

Are you attending BMUS 2018? Book your live demonstration with our Clinical Applications Specialists! Contact us today.

Photo caption: The Aplio i-series, Canon Medical Systems’ most innovative Ultrasound system, will be showcased on stand 7 in the exhibition hall at BMUS 2018.

Relationship to drive medical research in cardiology, musculoskeletal and sports medicine while simultaneously supporting elite football injury assessment, prevention and ensuring a faster return to the field of play

The agreement between the two iconic organisations was first signed six years ago and top-of-the-range imaging modalities including CT, MRI and Ultrasound were installed into a dedicated Medical Centre at Manchester United’s Aon Training Complex. The renewed contract will continue the diagnostic imaging partnership benefitting players and staff at Manchester United Football Club, clinical communities operating in sports medicine and ultimately patients in the wider world.

“During the past six years, our partnership has redefined the standard for medical imaging in elite sport.

Daily access to state-of-the-art equipment and intelligent technologies has improved responsiveness to clinical presentations. Most importantly, we have developed a concept of ‘performance imaging’ over and above clinical diagnostics.”
Dr Steve McNally, Head of Sports Medicine and Science at Manchester United

Mark Holmshaw, President and CEO at Canon Medical Systems Europe, said:

“As we continue to develop our medical system partnership with Manchester United Football Club, we do so with enhanced vigour and innovation strengths following our transition from Toshiba Medical Systems to Canon Medical Systems earlier this year. As part of the Canon Group, we are seeing direct results of our collaboration, taking imaging technologies to the next level. Besides this, we can draw on the 100-year medical system pedigree and presence in over 140 countries to ensure access to the latest product and solutions from our research and development teams. Medical technology powers confident diagnoses, speeds up treatment planning and ensures a faster return to the field of play. It is at the heart of modern healthcare, improving outcomes for everyone, whether that is in sports performance, or wider clinical practice.”

Zoetermeer, the Netherlands/Manchester, United Kingdom, Manchester United Football Club has announced a renewed multi-year agreement with Canon Medical Systems Europe as its official medical systems partner.

The unique partnership will ensure that world-class players continue to gain instant access to advanced imaging equipment to examine injuries and undertake pre-emptive screening for preventable injuries, improving player welfare and maintaining career longevity at an elite level. The collaboration will also continue to push the boundaries of medical research and through translational methods, will benefit patient populations and healthcare professionals internationally.

“We are delighted to extend what has been an excellent partnership with Canon Medical Systems over the past six years. At Manchester United, just like at Canon Medical Systems, we pride ourselves on innovation.

Our world-class medical team at Manchester United, partnered with the world-class team at Canon has helped us provide our players with the best possible medical care. The feedback from the medical team has been excellent and it is clear that the partnership is making a real difference to player health and career longevity.”
Richard Arnold, Group Managing Director at Manchester United

Studies seeking the answers to prevent clinical conditions, improve diagnosis or enhance treatment in the areas of cardiology, musculoskeletal (MSK) and sports medicine are regularly undertaken at the Aon Training Complex. Research initiatives conducted throughout the partnership have been presented at high-level European Cardiology conferences, all of which have been very well received. This includes ‘Musculoskeletal MRI in Football Medicine’ and ‘Exercise Myocardial Performance in Adolescent Athletes’ research to extend knowledge and understanding in the fields of sports medicine.

“By utilising innovative techniques borne out of shared ideas and experiences from Canon Medical’s wider network of experts, we can now profile and monitor our players in ways we have never done before.

This not only enhances athlete health and safety but also provides invaluable information to guide the athletic development process. As part of the partnership, we have also shared data that will assist in improving health services for the general public.”
Dr Steve McNally, Head of Sports Medicine and Science at Manchester United

Photo caption:
Mr. Mark Holmshaw, CEO and President of Canon Medical Systems Europe BV (l) and Mr. Richard Arnold, Group Managing Director, Manchester United Football Club during the Premier League match between Manchester United and Leicester City at Old Trafford on August 10, 2018 in Manchester, United Kingdom.