Keeping you running, always

At Canon we are proud of our products and their reliability, however, we appreciate that sometimes the unexpected happens, and this is when our unique InnerVision remote-monitoring service comes into its own.

By allowing us 24-hour remote access to your systems, we can often detect and resolve issues before you’re even aware of them. This helps you to continually maximise on your productivity and avoid impacting patient care wherever possible.

Ensuring your security and privacy every time

Security features high on your list of considerations, which means it’s high on our list too. In fact, we’ve designed InnerVision to provide a multi-layered defence infrastructure that includes:

  • Secure connections
  • Virus protection and robust privacy settings
  • European GDPR compliance

So, when it comes to combating external threats and managing sensitive patient data, we never compromise.

Our service promise to you

We understand that your patients are relying on you, and equally, we want you to rely on us too. We want you to feel confident that – together – we can provide an efficient, safe and secure service that has the potential to impact hugely on people’s lives.

We’ve taken time to understand your needs and create a complete service package that addresses all your requirements.
These service provisions include:

  • Seven-day support
  • Applications for Life
  • Remote diagnostics/predictive maintenance
  • Option to loan equipment
  • Out of hours planned maintenance
  • Cyber security management and compliance
  • Vital Intelligence – Asset and Workflow Management

“I think the ongoing contract with Canon is quite unique”

User & Purchaser, CT & Ultrasound

Please get in touch for more info on our products and services

Email: sales.uk@eu.medical.canon
Telephone: 01293 653 700