Reducing our emissions
Reducing greenhouse gas emissions is vital to sustainably supporting life on this planet. Achieving net zero is a bold ambition, and we are committed to making it a reality.
To achieve Net Zero by 2045, we are reducing both our direct and indirect emissions across the business. We invest in renewable energy, promote remote diagnostics, encourage repairs, utilise low-energy technologies, and enhance our buildings.
COMMITTED TO NET ZERO BY 2045
To continue our progress towards achieving Net Zero by 2045, we have set ambitious targets to reduce emissions:
42% reduction in Scope 1 and Scope 2 emissions from 2022 levels by 2030
Continued use of 100% renewable electricity across operating sites we control
20% reduction in fleet emissions by the end of 2025 against 2022
100% EV fleet by 2030
Read about the progress we are making against our targets from our latest ESG report here
OUR CARBON REDUCTION PLAN
Our journey to net zero involves examining every possible way to reduce emissions. Here are the steps we are currently taking.
INVESTING
IN RENEWABLES
We started purchasing renewable energy for our head office in 2017. In 2023, we advanced our renewable energy initiatives by installing solar panels at our Dinnington Training and Distribution Centre, reducing our reliance on electricity provided by the grid.
Emissions from fuel consumed by our owned or leased vehicles significantly contribute to Scope 1 emissions. To champion the transition to Electric Vehicles (EVs), we:
- Installed six charging stations at Crawley headquarters
- Installed one dual charging station at Dinnington
- Are actively expanding our EV fleet. In December 2024, 46% of our fleet were EVs
REDUCING
MILEAGE
While shifting our fleet towards full EVs reduces emissions, we are also looking at ways to reduce our teams’ mileage. This approach reduces energy consumption and decreases wear on tyres and parts, thereby extending vehicle life. The two
main ways we do this are:
- Advanced auto-route planning for efficient engineer travel
- Prioritise remote diagnostics to remove travel needs entirely
We are exploring how we do this while maintaining our commitment to providing outstanding customer service.
Carbon
Reduction Plan
Our commitment to achieving Net Zero by 2045 is built on a foundation of meaningful action and measurable results. Our Carbon Reduction Plan outlines the steps we are taking to minimise our environmental impact while supporting sustainable growth.
INVESTING IN CARBON REDUCTION PROJECTS
In the 10+ year partnership with CO2balance, we have been mitigating unavoidable emissions through high-impact projects in Uganda and Kenya that have the added benefit of improving socio-economic conditions.
EFFICIENT
COOK STOVES
Between 2014 and 2023, we have provided 9,645
fuel-efficient stoves to communities in Kenya, replacing traditional open fires. This project reduces fuel consumption while offering a healthier and cleaner cooking method, improving both quality of life and environmental sustainability.
REPAIRING BOREHOLES
FOR CLEAN WATER
We support a project that rehabilitates broken-down boreholes in five districts in Uganda’s northern and eastern regions. This eliminates the need for families to boil water for purification, reducing emissions while providing access to safe, clean drinking water. A basic human right that has significant health benefits.
PLANTING
MANGROVES
Between 2022 and 2024, we have planted over 5,293 mangroves in Kenya. Mangroves are vital parts of the local ecosystem, providing natural flood defences, habitats for a variety of sea life like fish and crabs, and livelihoods for coastal communities. Mangroves are also highly effective at absorbing carbon dioxide.
The project we support along Mtwapa Creek restores an area heavily degraded by over-extraction. In supporting this project, we are empowering local community groups to care for their local environment.
OUR ESG PROGRESS
All the projects we support combine positive environmental impact alongside
long-term social benefits. Truly embodying our vision of enriching every life we touch.
