Meeting Your Needs

Partnering with Canon Medical through our range of co-operative support services enables you, as a leading healthcare provider, to focus on delivering the best patient care. We will help manage your equipment with the highest standards of quality and efficiency – and all within clearly defined and managed budgets. Imagine the convenience of one reliable partner covering all your medical equipment, working in partnership with your clinical and technical teams to meet your customer needs. Benefit from our global expertise with a local presence.


Remote Support

  • “On site” in minutes to resolve issues
  • Secure access via NHS N3 network or VPN
  • Intelligent dispatch of parts and specialists

Out of Hours

  • Reduced downtime, improved use of assets
  • Canon Medical’s UK spare parts warehouse is accessible 24×7
  • Supports delivery of NHS 7 Day working objective

Shared Risk

  • Cost efficient management of your equipment portfolio
  • Ability to pool high-value components across multiple sites
  • Reduces management and administrative burden without reduction in quality


Managed Equipment Services (MES)

  • Significant financial benefits in a cost-sensitive health economy
  • Future-proof with access to the latest imaging technologies
  • Clinical choice and leadership with true vendor-neutral procurement
Multi-Vendor Services (MVS)

  • Cost reduction through leveraging the full power of your equipment portfolio
  • Access to Canon’s quality and expertise for all your support needs


Technology Management


  • Provides a viable trade-in pathway for existing Canon and other equipment
  • Benefit by improved trade-in values from Canon’s own refurbishment programme
  • Operates to ISO 13485:2003 and COCIR Good Refurbishment Practice Guidance

Interim Solutions

  • Interim support during equipment replacement with mobile or re-locatable systems
  • No compromise for your patients – the latest imaging technology, only mobile
  • Patient friendly features as step-free access, lightning design and multiple changing facilities

Project Management / Turnkey

  • Benefit from the latest design and build methodology and technologies
  • Integrated solutions that include general and bespoke healthcare construction
  • Focus on service delivery, supported by our experience team of specialist

Canon offered the use of a loan machine while they performed the services on all our 11 machines – I was absolutely delighted.Julia Cherrill, Superintendent Sonographer, Great Western Hospital, Swindon