Multi-Vendor Servicing

A single point of contact for all your medical imaging equipment needs

As market leaders in ultrasound, we understand your need to maintain and protect your investment in such specialist equipment by using support that you can trust. That’s the reason we have developed an ultrasound Multi-Vendor Servicing agreement that focuses not just on productivity, but customer care too.

Our engineers are experts who understand your challenges and ensure you receive high levels of uptime (guaranteed at 98%), as well as first-class support every step of the way.

Contracts without confines

Our flexible contracts offer cost-effective solutions that improve productivity, as well as providing peace-of-mind for the servicing of your imaging equipment.


We know that when you’re considering a maintenance provider, patient safety and well-being is paramount, and our range of support is second to none.

  • Guaranteed 98% uptime
  • 100% customer satisfaction guarantee
  • Access to Canon Medical Academy for CPD Training
  • ISO accredited to 18001, 14001, 27001 (pen), 9001, 13485
  • Access to framework discounts through NHSSC, NHSS, NHSW, NOECPC
  • Original equipment manufacturer spare parts
  • Fully trained certificated engineers
  • In-house UK call centre
  • Flexible maintenance agreements

Instead of multiple Original Equipment Manufacturers (OEMs) to manage, choose a single approach to the maintenance and repair of medical imaging systems.One engineer trained across many different OEM systems will undertake all your equipment needs, minimising impact on your patient services and streamlining maintenance arrangements.

For more information or to arrange a conversation with a service specialist email: